Refund policy

At Blush N Trace, we want you to love every product you receive. If you're not satisfied, here's how we can help:

Returns: We accept returns within 7 days of delivery, provided the product is unused, unopened, and in its original packaging. Due to hygiene reasons, opened skincare and makeup products cannot be returned unless they are damaged or defective.

Damaged or Incorrect Items: If you receive a damaged, defective, or wrong item, please contact us within 48 hours of delivery at blushandtrace@gmail.com with photos of the item and packaging. We will arrange a replacement or full refund.

COD Orders: For Cash on Delivery orders, refunds will be processed via bank transfer within 5–7 business days after the return is received and inspected.

Non-Returnable Items: Sale items, gift sets, and opened products are final sale and cannot be returned.

To initiate a return, email us at blushandtrace@gmail.com with your order number and reason for return.

For assistance, contact us at:
Email: blushandtrace@gmail.com
Whatsapp: 03198320502